The absolute best insurance service we have ever experienced from start to finish. Excellent communication skills, knowledge of what we needed and wanted, efficient and friendly personnel and just an overall great experience. My husband and I will definitely recommend to anyone we come into contact with looking for insurance. It truly was a pleasure working with everyone involved.
customer since 2017
You have a staff who is always courteous and lets me know how much my business is valued and they are so very knowledgeable. John Dawson has always looked out for my best interests when choosing a carrier to fit my needs.
customer since 2006
I can always get somebody on the phone when needed. Working with your staff is easy quick and never complicated.
customer since 2003
My Parents have been with John Dawson for 75 years and we have been for 43 years. Always helpful. Kind. Great Customer Service. Competitive. We do “shop” from time to time and always stay with John.
customer since 1983
Very friendly and always willing to help with any questions I have. Takes the time to work with me to find the best possible coverage for my specific needs.
Customer since 2011
I have been working with my agent for a very longtime and I always receive great customer service and a sincere desire to help me with all my insurance needs. This level of customer service has been consistent for the entire time I have been a customer which I believe is somewhere between 15-20 years. With that kind of consistency I really don't see it changing anytime soon which means I will be a customer for the foreseeable future.
Customer since 2002
The entire staff is top notch! Great service and always friendly!
Customer since 1998
I've been a customer since 1959. Customer service has always been excellent. Staff vhas always been helpful and efficient.
Customer since 1985
I appreciate dealing with a relatively small company that allows you to speak to a human being without a superhuman effort. People that know what they are doing and then get their job done promptly. If I need an answer to an obscure insurance question, I know that I can get the answer at Dawson Insurance.
Customer since 2003
You have always been very responsive and friendly whenever we have had questions and concerns. Your timeliness and attention to detail is among the best.
Customer since 2001
What you got right was: No pressure sales, detailed information, patience in giving me time to decide, and quick responses to my questions.
Customer since 2017
I love always having a kind, knowledgeable agent to be able to ask questions. It great to know you have someone in your corner when it comes to the situations in life where you need to utilize your insurance.
Customer since 2011
Thankfully we have not had any claims but everyone at John Dawson Insurance has always provided us with excellent service and value.
Customer since 2011
You provide a more wholesome service, actually seeking to give the customer what he/she requires. Even came out to honor my request for a face to face meeting at the onset. Those of your staff I have talked to have responded in a most positive manner, making me feel as if I was the primary concern. This stands out in a field where most companies are rude, impersonal and in a hurry to get rid of you.
Customer since 2018
The Dawson Agency is a very professional agency. We have been a customer for the past 28 years and appreciate the service they give us. The agency represents a good range of companies that allows them to provide our needed coverage.
Customer since 1995
Service is wonderful. The people are friendly and helpful!
Customer since 1990
Friendly will find what fits your budget and very knowledgeable. Never a problem of speaking with someone if you call and have questions
Customer since 2005
Timelines and organization prove to be key components when handling our insurance needs. Feeling like a person as opposed to another account has made our experience with John Dawson Associates very pleasant!
Customer since 2017
John Dawson agency has always been very responsive to any needs and inquiries since day one. Including review pricing when requested.
Customer since 1996
I love how you guys make me feel like family. Thank you for always being a call away. Great service and always ready to answer all my questions!!! Keep up the great work.
customer since 2015
Your Independent, Full Service Insurance Agency
John Dawson Associates is an independent, full service insurance agency offering auto, health, business, life and group insurance coverage.
Founded in 1958, we’ve built our reputation on stable, long term relationships with our clients, some of whom have been with us for more than four decades. Our clients don’t have to worry about their coverage, because we’re constantly looking out for them, making sure their insurance policies fit their unique needs.
What does our independence mean for you?
We value your independence. Unlike “captive” agents, who are owned by a specific insurance company and ‘direct writers’ who sell only what the telephone script dictates, we can custom design your coverage because we work for you. As a local, family-owned business, we understand your needs, and the needs of our community.
Personal Lines Education
Ridesharing - Uber or Lyft -- Does my insurance cover me?
With ridesharing services like Uber and Lyft, now anyone with a smartphone can become a driver for hire where, instead of flagging down the car like a passing taxi, customers use a mobile app to request and pay for a ride. But here’s the catch. Since many of the drivers who work for ridesharing companies do not have a livery driver’s license and their cars are neither registered nor insured as commercial vehicles, it creates an insurance gap, or a period of time when they are underinsured and taking on more financial risk. Companies like Uber and Lyft are called a Transportation Network Company (TNC) and there are different coverage periods for these drivers. If you drive for a TNC, make sure you know the three distinct coverage periods and the insurance coverage you need at each time.
Business Lines Education
CYBER COVERAGE --- Does your business need cyber coverage?
The simple answer is yes. If you have a computer—or even just do business with someone who has a computer—you, your business and your information are at risk. And the consequences can be severe. Sixty percent of small businesses close within six months of a data breach. For small and medium-sized businesses, cyber coverage might seem unnecessary. But data breaches aren’t just for big retailers. While those large-scale attacks generate headlines, most cyberattacks target businesses with less than 250 employees. And if you think your business liability insurance has got you covered, think again. Standard business liability insurance typically doesn’t cover cyber liability, and with new threats emerging rapidly in the digital world, cyber liability will likely remain separate from business liability.